Terms Of Service

Effective Date: April 2025

1. Acceptance of Terms

By accessing or using the CNCTRAX website (www.cnctrax.com or app.cnctrax.com) and any related services (collectively, the “Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you must not use the Platform or purchase any CNCTRAX services.

2. Services Provided

CNCTRAX provides machine reports (“Reports”) based on available or submitted data related to CNC machine condition, service history, and operational information.


These Reports are:

  • For informational purposes only.
  • Not a substitute for mechanical certification or legal inspection.
  • Not legally binding or warrantied documents of condition.

3. Limitation of Liability

All Reports and services are provided “as is” and “as available.” CNCTRAX makes no warranties, express or implied, including but not limited to:


  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, completeness, or timeliness of any data


We do not guarantee the future performance, functionality, or operability of any CNC machine.

4. No Warranty Disclaimer

By using CNCTRAX, you acknowledge and agree that:


  • CNCTRAX shall not be liable for any direct, indirect, incidental, consequential, or special damages related to the purchase, operation, or sale of any CNC equipment based on CNCTRAX Reports.
  • Decisions based on any CNCTRAX Report are made solely at the user’s discretion and risk.
  • CNCTRAX does not verify or guarantee the truth or completeness of any user-submitted data.

5. User Responsibilities

You are solely responsible for:


  • Providing accurate machine information (e.g. serial numbers, specifications) during the report request process.
  • Ensuring you have proper authorization to access and submit machine data.


CNCTRAX is not responsible for any inaccuracies resulting from incomplete, incorrect, or falsified information.

6. Refund Policy

All sales are final.

CNCTRAX does not offer refunds once a Report has been generated and delivered, whether digitally or physically.

7. Intellectual Property

All content, branding, platform code, and report templates are the property of CNCTRAX and may not be copied, redistributed, or modified without written permission.

8. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law rules. Any disputes shall be resolved exclusively in the courts of Maricopa County, Arizona.

9. Modifications to Terms

CNCTRAX reserves the right to revise or update these Terms at any time. Changes will be posted to this page with the “Effective Date” noted. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

Disclaimer Summary

CNCTRAX Reports:


  • Reflect information available at the time of inspection or data submission.
  • Are not mechanical certifications or warranties.
  • Do not ensure machine functionality, accuracy, or lifespan.


You, the user, are solely responsible for conducting appropriate due diligence prior to buying, selling, or operating any machine. CNCTRAX assumes no liability for any decision made based on its Reports.

10. Contact

If you have questions or concerns regarding these Terms, contact: info@cnctrax.com

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Key Features (Bullet Points):

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Why CNCTRAX? – The Smart Way to Verify CNC Machines

CNC Failures Due to Poor Maintenance

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Accurate & Verified Reports

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