Data & Security Practices
Effective Date: April 2025
At CNCTRAX, we treat every machine report, inspection, and piece of user data with the same standards trusted by banks, insurers, and legal professionals. Here's how we ensure your information is protected.
1. Secure Data Storage
- All report data is stored on encrypted servers hosted by Amazon Web Services (AWS).
- Data is replicated and backed up across multiple availability zones.
- Sensitive data is encrypted at rest and in transit (AES-256 + HTTPS/TLS 1.2+).
2. Report Integrity & Tamper Protection
- Each Machine Report is assigned a unique digital fingerprint (hash ID).
- Reports are time-stamped at generation and stored as read-only PDFs.
- Internal logs track all edits or interactions with technician-generated data.
- Every report is archived for at least 5 years to ensure long-term traceability.
3. Technician Access Control
- Only CNCTRAX-certified technicians can generate or modify reports.
- Access is managed through unique technician IDs and login credentials.
- All technician actions are logged and auditable.
4. Customer Data Privacy
- We do not share or sell user data with third parties.
- Personal and company-identifiable info (email, serial numbers, company names) are stored only for verification and historical lookup purposes.
- You can request data removal or report redaction by contacting: info@cnctrax.com
5. Legal & Compliance Standards
Our platform is built to support:
- Court-admissible documentation (PDF reports with metadata)
- Insurance and finance-grade audit logs
- U.S. federal and Arizona state data protection laws
- Compliance with industry best practices for SaaS platforms handling sensitive documentation
6. Data Retention & Deletion
- Inspection and report data is retained for a minimum of 5 years unless otherwise requested.
- Users may request early deletion, subject to internal verification.
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How CNCTRAX Works – Get Your Machine Report in Seconds
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Key Features (Bullet Points):
- Mobile-Friendly Reports – View detailed CNC history on the go
- Search by Serial Number – Find certified CNC reports anytime
Why CNCTRAX? – The Smart Way to Verify CNC Machines
CNC Failures Due to Poor Maintenance
45%
Machines with Maintenance Records Sell Faster
65%
Buyers prefer to Purchase Verified CNC Machines
80%
Accurate & Verified Reports
- Certified operating hours & maintenance records
- Verified service logs & past repairs
Avoid Costly Surprises
- Identify hidden damage & past repairs
- Prevent unexpected breakdowns
Trusted by Buyers & Sellers
- CNCTRAX Certified Machines increase buyer confidence
- Transparency improves resale value
